Refund policy

Refunds & Returns
At ToraWear, we take pride in delivering exceptional quality and craftsmanship.
All purchases are final, and we do not accept refunds or returns.

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Exchanges
Exchanges are only offered if an item is received damaged or incorrect.
Please notify us within 24 hours of delivery to arrange an exchange.

Exchanges are not available for any other reason.
However, we offer a complimentary alteration service for adjustments (see below).

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Cancellations
Once an order is confirmed, it cannot be cancelled.
Please review your order carefully before completing your purchase.

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Complimentary Alteration
Each item includes one complimentary alteration for size or fit adjustments.

To request an alteration, please contact our support team.
All shipping costs related to alterations are the customer’s responsibility.

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Processing Time
Orders are processed and shipped within 7–10 business days.
During peak periods, processing may take up to 2–3 weeks.

Once your order has been shipped, you will receive a confirmation email with tracking details.